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Thinkorswim windows 10.FAQ - Technical 

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Thinkorswim windows 10

 

Install thinkorswim bit. If you experience problems installing thinkorswim, please contact technical support at Note: Clients intending to run thinkorswim on Linux, Solaris or other Unix variants, manual updates and tuning may be required, we have no official support for configuring these operating systems. TD Ameritrade, Inc. This is not an offer or solicitation in any jurisdiction where we are not authorized to do business or where such offer or solicitation would be contrary to the local laws and regulations of that jurisdiction, including, but not limited to persons residing in Australia, Canada, Hong Kong, Japan, Saudi Arabia, Singapore, UK, and the countries of the European Union.

All rights reserved. Log in to thinkorswim Web Open New Account. Trader Offering. Investing Platforms. Mobile Trading Apps. Compare Platforms. Order Execution. Windows users Click "Install thinkorswim" above to automatically select the installer appropriate for your operating system and click 'Run'.

The download may take anywhere from a couple of minutes to half an hour depending upon the speed of your Internet connection. Note: Depending on your security settings, you may be presented with dialogs asking for permission to continue. Confirm you want to proceed with the installation. Once the download has completed, the installation wizard should start automatically. Follow the instructions when prompted. Only advanced users should change any of the options from the defaults selected by the wizard Once you have clicked Done, the installation process is completed.

Next, log out of the live account and pull up the login screen again. You will need to be sure to sign into paperMoney. In the lower left corner, click Gear Icon, then on the next window, click on the Clock icon in the same lower left corner. In the drop down menu, you will see a list of dates. Choose the date you would like to restore to and then select Save. Log back into thinkorswim to view the changes. This folder will contain builds you can also choose to revert to.

Select the folder you prefer and it will be restored. Please note: If the thinkorswim platform has been fully uninstalled and reinstalled, you will not find previously backed up items here. An Internet browser retains a history of how you used the Internet, including personal information. Clearing the cache periodically can improve browser performance and security. See the links below for instructions. Internet Explorer Chrome Firefox Safari. Press Setup in the top right corner of the window and choose Application Settings Click Look and feel in the left panel.

Choose one of the available color schemes: dark, bright, or old school TOS. The former two are also available in high contrast. Choose one of the available font sizes: from small to very large.

Click Apply settings. For a video tutorial on this topic, click HERE. FAQ - Technical How do I download an installer for thinkorswim? How do I install thinkorswim on Windows?

How do I install thinkorswim on a Mac? How do I install thinkorswim on Linux Operating Systems? Troubleshooting Video driver issues on thinkorswim for Mac and Windows. How do I save my platform settings? How do I move my settings from one computer to another? How do I transfer my settings between different usernames? I lost my saved workspace. Is there any way to retrieve my settings? What should you do if you think your online security has been compromised?

Protecting your information What can I do to create a strong password? What can I do to make sure my online account is secure? How can I report fraud? How do you protect my information? What are some practical steps that you can take to help keep your computer safe?

How does a firewall protect my computer? How do I clear my browser cache and personal browsing history? How can I identify spyware on my computer? What should I know about operating system patches? How can I change the background color and font size? If you need to install thinkorswim on a new computer, or update an existing installation due to an update problem, the latest installer files can be retrieved by following these instructions: Navigate to www.

Halfway down the screen and to the right click Download thinkorswim. A message will be displayed asking if a valid username and password exists for TD Ameritrade. Below that there is prompted for their User ID and Password. Verify Account simply checks that an existing account is on file and valid. It does not change the account.

Provided the account is valid, a message will be displayed indicating this and a Download button is unlocked. Click the Download button. The next page should automatically detect the operating system that the computer is running, but in the event it does not select the appropriate installer based on the operating system of your computer.

The installation instructions for each operating system are slightly different, this FAQ has instructions for each major type Windows, Mac, and Linux. See those questions for details. If this field says 64 bit then download the 64 bit version of thinkorswim. If there is not a reference to 64 bit the 32 bit version will be needed. On a Windows 8, 8. A similar page to the one mentioned above will appear and the same rule applies. Running the installer: When the download finishes click on the TOS install file that should be in the bottom left hand corner of the screen or in the upper right hand corner of the screen of your web browser holding the CTRL key and pressing the J key should bring up the downloads folder.

Next select the option to update existing installation for all users and then click Next. Read and Accept the agreement. The next screen most users should leave everything set to default. Then click Next. On the next screen please select Finish. The software Auto-update screen should appear and shortly thereafter the login screen.

Read and accept the license agreement then click Next. This step may take a couple of minutes. Log in as root or use sudo in a terminal window. Update the information about available packages: sudo apt-get update 5. Change Default Java to Zulu 11 via the following command, it should list the installed java versions with a corresponding number to the left sudo update-alternatives --config java. Select the "Permissions" tab, and make sure "Allow executing file as program" is selected 3.

Close the window 4. Click back onto the file explorer 2. Open from the top menu bar: Go to preferences 1. There are 2 ways this can be done. We will outline both methods below. Method 2: this option is not currently available for account holders in Canada or Asia You can also transfer your settings by using the share feature.

If you suspect you've been a victim of identity theft, or have another security issue, contact us immediately. If you receive an email that appears to come from us and is asking for personal information or claiming to know the status of your account, forward the email to us immediately.

Phishing can lead to identity theft. If you disclose any personal information in response to a phish, contact us immediately. We can provide assistance and additional security measures to help protect your account. Create a secure password.

Beware of email fraud. Understand phishing and pharming, and learn how to identify them. If an email asks for your email address and password in order to continue, it is a phishing email. Forward any suspicious email regarding your account to us. Double check any link before and after clicking to ensure the site is recognized and trusted.

If you believe your email account has been compromised, contact your email provider and consult the provider's online help. Beware of stock spam in your email. Always consider the source of the information, verify the claims, and know where the stock trades. Beware of Internet crime scams. Internet crime involves using the Internet to communicate false or fraudulent representations to consumers.

Beware of investment fraud. Beware of social engineering. Never give personal or sensitive information to anyone unless you are sure that they are who they claim to be and that they should have access to the information. Check a site's security setting. Always log off and close your browser. Prevent others from accessing your account after you have finished.

Avoid accessing your account from public computers. Be cautious of computers in Internet cafes, libraries, hotels, etc. Malicious users can access them and install software that records what you type, including usernames and passwords. To avoid keystroke logging, if you must use a public computer, make sure it is from a reputable provider.

Protect your wireless network. Change the administrator password. Disable file and printer sharing capabilities whenever you connect to a public wireless network. Protect your tablet and mobile device. Keep your software current to ensure the best defense against online threats. Secure your phone with a passcode. Review the privacy policy for the apps you install. Get savvy about unsecured Wi-Fi hotspots.

Never respond to a text message from an unknown source. One of the most effective and easiest ways to protect your personal information and online financial assets is to create and use strong, unique passwords for each of your online accounts. A strong password should include both alpha A-Z and numeric characters. Be sure to choose a password that is easy for you to remember but hard to guess and not personally associated with you in any way.

Additionally, change all of your passwords frequently to ones you have not used before. Do not use any of the following as part of your password: Birth dates or anniversary dates Addresses, phone numbers, or Social Security numbers Simple number sequences, like "" Your pet's name, your own name, or a relative's name Celebrity names, sports teams, license plate numbers, or any word spelled backward or forward that you can find in the dictionary Your UserID Do not store or save passwords on your computer.

Also, don't use any sort of automated system to remember or fill in your passwords. Try to memorize your passwords rather than writing them down, but if you do write them down, keep them in a safe, secure place, preferably away from your other financial information. Finally, be extremely cautious about using aggregation services, as you're sharing your UserID and password with a third party.

Make sure no one is watching when you enter your PINs or passwords. Create a strong password. Log out of the secure trading system and exit the browser when leaving a computer. If we do not have a relationship with the company and have not provided the proper protocol for access, the security of your account could be at risk.

Report a security issue to us as soon as you become aware of it. Be aware of phishing, pharming, stock spam, and Internet crime scams. Advanced firewalls keep unauthorized parties from gaining access to your personal information, and intrusion detection technology alerts us to unusual behavior in your account.

Our secure website uses bit encryption on all data transmitted between our website and your computer. Many electronic commerce applications use encryption to secure the transmission of account information over the Internet. We encrypt all personally identifiable financial information transmitted between our website and your computer. We've thoroughly trained our employees in our policies and how to uphold them.

If we detect suspicious activity in your account, we'll block access to it until you validate that you initiated the account activity. Use a firewall. Firewalls make it more difficult for potential intruders to find and attack your computer while you're online.

Use both hardware firewalls and software firewalls for maximum protection.